Telkom Northgate is terrible

<p>First trip. I was told what docs to submit.<br />Trip 2: Submitted all docs ordered black phone, took about 2 hours<br />Trip 3: was told NO documents submitted. Telkom miraculously found docs but did not give me the phone<br />Trip 4: white phone in box and no black one in store. Said Telkom employee shouted at me and told me that I did order a white phone????? This incompetence did not stop here . She then proceeded to tell me , and everyone in the store , that my credit rating was so poor , and for that reason I did not receive my phone the week before????? I was more than disgusted with this non existent customer service. Pls let me know whether I can pick up my ordered black phone at another Telkom store as I would be very happy not to see this individual again.</p> <p> </p>