Telkom Nonsense

I wanted to change my Telkom plan to a different type, dude to the fact that the plan I had was too expensive-I did this effective 1 June 2025-I chatted to someone in their call center, but no one bothers telling me the number will be cancelled, & never available again-How the heck must I know how the Telkom system functions. Anyway, in Mid June, I pop to a Hatfield office of Telkom, chat to a guy Max, tell him of my intention, so he tells me not to worry, all can be done, as per my request, so last week, I pop to the Hatfield office, explain to the people there, then the lady calls some other department in JHB, & I need to chat to a lady, so I do so, & the lady tells me I cannot change , cos I owe Telkom 30 cents, but, I tell the lady they owe me 47 odd rand-Anyway, they could not assist me at Hatfield, so I buzz off to Menlyn, visit the Telkom office there, explain the entire bang shoot again, then the 1 sorta clued up lady informs me , all will be sorted, & she will call me-So, to date, no call, my 47 odd rand has vanished, & this is the type of ******* we, as the consumer deal with-Disgusting, ****s & *******, so to date, I do not have any Telkom line.