Telkom none Service

Since 2017 March, we have had issues with Telkom from an ADSL that does not work to crossed lines costing us thousands of rands. We eventually decided to cancel the service to move to a look alike, that was a completely botched attempt and we handed it back the same day......still getting billed.

After several attempts to telephonically sort the mess out turned to emails, then visits Telkom Store... all on our account. Got promised a mobile service that would match the landline and promised the landline account would be sorted and our credit ( paying almost 7 months for no service).

The mobile account was not close to matching our 40gb service and we asked it to be changed being told.... sorry not possible. Almost a year later and we still get billed for services we DID NOT WANT, Harrassed by debt companies for payment on things we gave back. How do you go from being a happy client for OVER 9 years to being treated like this?

I ask again after numerous email, proof sent to the debt company. Why is this not being sorted out!!!!!

Telkom can gladly contact me