TELKOM NON SERVICE

I Have moved from one premises to another Spoke to Samantha Govender on 17th October to have my telephone line and Internet Service relocated Given order no 307 958 269A After several phone calls a technician by the name of JJ came and installed a telephone line ONLY on the 19th NOVEMBER NO INTERNET ACCESS I HAD TO SORT THIS WITH TELKOM - a different telephone no than that provided by Samantha Govender Was given to me by JJ

Needless to say that I have now spent days and untold hours on the phone and physically going to Telkom at the Galleria Mall Amanzimtoti but still have not been successful in having my service restored

I Have spoken to Nomavelu - Nomfundo - Olive - Webster - Riseloe - and countless others on 10213 option 1 - option 1 - option 2 To no avail

I have been given another order number 307 958 275A As well as being told that I am supposed to have unlimited Internet access and a 4mega byte line Which is not so - I have a capped package with a 2 meg line

According to Sheniece I was supposed to have been phoned back by Samantha Govender as Sheniece could not help me as she Sheniece never took the order originally and so was not willing to help

I get pushed from pillar to post with NO NO NO HELP whatsoever

I am at my absolute wits end - I am disabled and have a need of my telephone and internet as these enable me to keep in touch with the world and I just cannot tolerate this any longer

Please Please please is there no one at Telkom who can get this sorted?

I just do not know what else to do any longer