Telkom NON SERVICE

After requesting my line to be moved on 16 April 2018 and getting a reverence number nothing happens no feedback, phone to get an update and a lot of excuses asked for the issue to be addressed and getting another reference number on 3 May 2018. Phone again today 7 May 2018 only to be told that my order was placed only on the 3 May and that it would take another 7 - 14 days, very rude over the phone saying that its not Telkoms problem and I must wait... im paying for a service that im not receiving, very quick to cit the line with non payment.... im on the phone as I type for over 30 minutes and no resolution!!!!!!!@! Pathetic Service and I want to cancel my contract with immediate affect!!!