Telkom non service

<p>Some weeks ago I app**** for a telkom land line/dsl line where I am currently staying. I was helped and the person helping me picked up I use to have a line in 2008. I was told the application is done and all I had to do was pay R700 deposit, wich I did the next day. Some time later (a week or so) I received a call from the installations department. Thinking that it was to make an appointment for the installation. But not so. I was told there was R1100 outstanding amount on my previous account that needs to be paid first before I can have my line installed. This was an utter surprise to me as my account was paid up in full when it was closed those many years ago. I was then told I would have to phone the accounts department, wich I did. There it was told I have to lodge a dispute. In the meantime they want me to wait up to 24 days from fri past for this to be dealt with. This is not my debt, I was never contacted about this amount, ever. I only moved away from that house in 2015, so in 7 years Telkom NEVER contacted me regarding this amount that is NOT mine. Telkom needs to sort out their **** and connect my line. Why should I be punished for their mess ups. THIS IS NOT EXCEPTABLE!</p>