Telkom Non Responsive to identity theft matter for over a year!!!

Despite numerous emails. Phone calls. And requesting Telkom’s assistance regarding identity theft issue where they *******ly issued devices and *******ly took debit orders from victim’s account. The ******* are today enjoying ****** devices. Telkom knows where they delivered. Protocol was not followed in any way. The victim was blacklisted by Telkom. They refuse to respond. I will with absolute surety NEVER recommend Telkom to anyone. They have zero respect for themselves let alone victims and from what I hear even customers.