Telkom Non existent Services

· 10/05/2019- I asked Telkom to move our line to another address. Was given a reference number :- ********** 28A · 03/06/2019- Nothing yet, Called again – Was asked to give them another 5 to 7 Working days - Given another reference number:- 217839 · 10/06/2019– Called again - Was told that the system was down and could not check, but they will phone back within 2 hours · 12/06/2019and still no Call back or anything else. Live Chat online – No help at all – Was told to keep phoning Telkom – I asked them how many times I have to phone Telkom and how much Airtime I must spend to get this Service as requested – I was told as many times as it takes until they do it? · More than One Month with nothing – But they keep taking money for an account and Service that I cannot use as they still have to do the transfer. I have now lodged complaints regarding the above with the following: · ICASA – Ref. - CAS- 99052-D9V3B5 · Ombudsman – Ref. - CGSO1248