Telkom non- existent
<p> After several calls, fault logging with fault logging no's and contact in their web contact. Still no feedback. Telephone instrument not functional since Telkom worked on neighbour's line.</p> <p>Dysfunctional phone no ********** 313</p> <p>335CTZ230617 Escalating no...989006</p> <p>329CTZ300617.....Queenswood. Pretoria.</p> <p> </p> <p>Not functional since 5 June 2017.</p> <p> </p> <p>No answer on 10210 and 10212</p>
HI marietjie-swanepoel
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. I have attempted contacting you directly with no success. I have interrogated your DSL line. Test results indicate active Internet sessions. May we please request to confirm the status of your service when possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
HI marietjie-swanepoel
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. I have attempted contacting you directly with no success. I have interrogated your DSL line. Test results indicate active Internet sessions. May we please request to confirm the status of your service when possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
That is exactly the problem.
If everything is working....it is good. But, boy to get any response when something is wrong - that is a disaster.
I DID SAY. THE PHONE INSTRUMENT IS NOT WORKING SINCE TELCOM WORKED ON THE NEIGBOURS LANDLINE. (WHICH IS ALWAYS ALSO NON FUNCTIONAL)
Maybe they have switch it and now I am having the problems. Look in your lock books who worked on the lines.
THE PHONE.... INSTRUMENT.... IS DEAD. NOT FUNCTIONAL.
I have reported it and everytime the same response. The ADLS line is working....and that is where it stops.
Ever since they worked on the neigbours line..
The telephone INSTRUMENT does not work. I bought a new telephone (INSTRUMENT). AND THAT IS ALSO NOT WORKING ON THE LINE.
How can you call me on the Telcom landline....if it is not working???
I have my mobile with me....and did not received any calls from Telcom.
I want discount for mot having access to the landline even before 5 June 2017.
And no assistance from Telcom. Pathetic!!!
That is exactly the problem.
If everything is working....it is good. But, boy to get any response when something is wrong - that is a disaster.
I DID SAY. THE PHONE INSTRUMENT IS NOT WORKING SINCE TELCOM WORKED ON THE NEIGBOURS LANDLINE. (WHICH IS ALWAYS ALSO NON FUNCTIONAL)
Maybe they have switch it and now I am having the problems. Look in your lock books who worked on the lines.
THE PHONE.... INSTRUMENT.... IS DEAD. NOT FUNCTIONAL.
I have reported it and everytime the same response. The ADLS line is working....and that is where it stops.
Ever since they worked on the neigbours line..
The telephone INSTRUMENT does not work. I bought a new telephone (INSTRUMENT). AND THAT IS ALSO NOT WORKING ON THE LINE.
How can you call me on the Telcom landline....if it is not working???
I have my mobile with me....and did not received any calls from Telcom.
I want discount for mot having access to the landline even before 5 June 2017.
And no assistance from Telcom. Pathetic!!!