PG
PIET G

1 reviews | Active since May 2015

21 May 2015, 17:18

TELKOM NON EXCISTING CUSTOMER CARE

10210 does not exist neither does customer service in Telkom . without a line for 10 days now cant get anybody to talk to in a business which is dependent on a phone line my credit card machine had to be up dated at a cost of 400 rand per month just to supply my customers with the service (had to go from a phone line to a sim operated machine) TELKOM YOUR SERVICE STINKS YOU COST ME OVER R 250 YUST FOR HOLDING FOR 10210 AND NOT EVEN TRYING TO CALCULATE LOST BUSSENIS FOR A LINE NOT WORKING AND LOSING CUSTOMERS DAILY. BUT I MUST STILL PAY MY BILL EVERY MONTH???

0
Replies (1)
Telkom
Telkom's reply21 May 2015, 19:03
Official
Hello pietg101,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM112573.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team