AL
Anine L
1 reviews | Active since Feb 2011
26 Feb 2015, 14:06
Telkom non delivery of service
Could anyone from Telkom please help me out! I am absolutely desperate to move my adsl line from my old address to my new address. I have been trying to get hold of people at the Telkom call centre by phoning 10210 every day for the past 4 weeks without ANY success. I did log the request via the Telkom website and received a reference number of 43-94925. I really do hope to hear from Telkom ASAP! I need to work from home and I am unable to do so due to Telkom not responding to my request.
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Telkom's replyOfficial
26 Feb 2015, 17:01Hello Anine L,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line department and feedback will follow.
Your reference number is SM92305.
We apologise for any inconvenience caused.
Regards
Frank Mkwa****
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line department and feedback will follow.
Your reference number is SM92305.
We apologise for any inconvenience caused.
Regards
Frank Mkwa****
Social Media Team
Telkom's reply26 Feb 2015, 17:01
Official
Hello Anine L,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line department and feedback will follow.
Your reference number is SM92305.
We apologise for any inconvenience caused.
Regards
Frank Mkwa****
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line department and feedback will follow.
Your reference number is SM92305.
We apologise for any inconvenience caused.
Regards
Frank Mkwa****
Social Media Team