BH
Bianca H

1 reviews | Active since Mar 2018

03 Mar 2018, 16:55

Telkom No Show

I ordered online telkom 4mbps unlimited home adsl and went through all the processes. On Friday 2 March I had an appointment for installation with telkom and waited the entire day for a no show... when phoning them on 10213 after holding 30mins for answer I just got a response with "ee will escalate the matter" when I asked till when she said she cannot tell me. Useless. I want my full package installed NOW with all the extras. No further couriers. You deliver a service I will pay you. Keep it professional telkom

0
Replies (3)
Telkom
Telkom's reply28 Mar 2018, 11:49
Official

Hello bhechter93

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply01 Apr 2018, 12:27
Official

Hello bhechter93

With regards to the Unlimited deal as indicated on the website (limited time only

which already in January the LIT box has been out of stock

https://secure.telkom.co.za/today/shop/home/plan/fibre-uncapped-internet/

Regards

Telkom Social Team

Celiwe

Best regards,

BH
Bianca H's update04 Apr 2018, 07:34
Reviewer Update
No one said anything about the LIT box, it was about you making installation appointments, making me take off work and then not showing up.