Telkom no-show

I have been waiting for a line installation at my home since 30 September.<br> <br> I have been given the run-around by the call centre with no definitive answers and despite repeated calls / mails and tweets from my side, no one EVER gets back to me and no one can tell me what is going on. I have spoken to 4 different people with no results<br> <br> Telkom obviously has enough money that they do not need my service as well.<br> <br> I have been promised that the technician will \call me to arrange a time and date convenient for me"after he just did not arrive on the 30th when I had to arrange for someone to spend the whole day at my home waiting for Telkom - as I work"