SW
Suaad W

1 reviews | Active since Jun 2016

14 Jun 2016, 08:19

Telkom no Show

<p>So i have decided to make a new topic so that people can see what telkom is up to.</p> <p>I took the day off yesterday and camped at home all day waiting on telkom to configure my telkom line.</p> <p> </p> <p>I received a sms a few days ago that stated my line will be installed Monday 13th June 2016 and that it is a whole day appointment.</p> <p>I took the day off sat at home and waited and waited. At 1:23pm yesterday i received a second sms that said...</p> <p> </p> <p>" Dear Customer, a Telkom tech has been dispatched to install your telephone line for your order ( ********** 61 ) today. Your continued support is appreciated. Regards, Telkom."</p> <p> </p> <p>So i taught to myself ok they definitly coming today ( 13 June 2016), i mean its clear they dispatched a tech to my place. Hours went by so i contacted customer care again and was told sorry i must wait 7-21 days. What does that supossed to mean? After receiving a date plus 2 sms's stating they are on there way but no show. I wasted a whole day at home just sitting and waiting for them. Now i must wait another 7 -21 days???</p> <p> </p> <p>This needs urgent attention as i am not willing to randomly sit at home waiting for the hope that a Telkom Tech MIGHT pitchup.</p>

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