Telkom no show 11 days after initial complaint

Hi Keagan<br> <br> This is the second report against Telkom after having received a reply from the initial this is my reply after now waiting 11 days with no Telkom line. Thanks for the reply but it means basically nothing, I'm sure it is easy to sit in your ivory tower and respond as it is a week tomorrow since you said you would investigate and get back to me, and well nothing.<br> As for the issue it is still unresolved, we have continued to call each day to enquire and still we get the two different stories, either it's being sorted remotely sorted or a technician has been assigned. Yesterday we were told for the 3rd time that our fault is being escalated...the ref ***6 was given and we were told that the issue would definitely be resolved. Yip you guessed right still nothing.