Telkom No Service/Line down with intermittent connectivity 5months long

Good Day I have been experiencing problems with my Telkom line/adsl for +-5 (five) months now. Been having no service on my line, pathetic from such a reputable company to not find a solution to my problem and have been paying them ever since for this poor service. Have screenshots of all queries, conversations i had on numerous occassions. Been logging a fault almost every week/month including today 2019-08-28, all that is being said is that they will go to exchange to solve the problem but its still faulty.. Explained to many technicians that came out that the problem is at the pole outside and not at the exchange because the pole is physically loose and seems like falling soon but that is not being attended to. Have had a different router, new cables/lines removed the filter/splitter, disconnected the landline telephone aswell and still have the problem to date.