TH
Tiaan H

1 reviews | Active since Aug 2013

31 May 2015, 12:05

TELKOM - NO SERVICE OR RESPONSE

I have contacted Telkom 3 times now via their online website.<br> All I requested is that one of their sales people contact me to assist me in getting a Telkom line installed at my residence.<br> After 3 attempts and 1 month, nobody has taken the time to contact me.<br> Clearly Telkom is not interested in expanding their operations or taking on board new clients.<br> I would never recommend them to anybody.<br> I can not say I experienced bad service, as I just experienced NO SERVICE!<br> Regards,<br> Tiaan Herselman.<br> ***

0
Replies (1)
Telkom
Telkom's reply31 May 2015, 12:55
Official
Hello tiaanherselman,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our sales department and feedback will follow.

Regards,
Hilary Pea****
Telkom Social Media Team