Telkom no service or help

If I could give 0 stars I would, Honestly the worst internet provider ever, I have never had to struggle so much ever, Every time I call about my fibre not being active I get 10 different stories, I keep being pushed in circles and I never get a call back from support to say they are working on it, ever, all I hear is the same nonsense excuses day in and day out, How on earth can you bill me for a service that according to your staff isn't active? How do you expect me to pay for a service I haven't been able to use for the whole month that I've had it? This is absolute rubish, all I get is, we've escelated it, we're working on it, no clearly you aren't as this would have been sorted the first 3 times I called, I have to call every 48hours to see what's happening, every agent I speak to has a different story and a different reason why my fibre isn't working, maybe I should take my business elsewhere?