TELKOM - NO SERVICE - LOSS OF BUSINESS

Item: Telkom
Rating: 2
Author: rose F

WE REPORTED A LINE FAULT ON TUESDAY 28 JULY. THIS IS OUR INTERNET AND FAX LINE. ON FRIDAY 31 JULY TELKOM FINALLY RESPONDS TO SAY THEY WILL LOOK AT IT ON MONDAY 3 AUGUST. ONE WEEK OF NOT BEING ABLE TO DO BUSINESS. DOES TELKOM PAY FOR OUR LOSSES? WHY SUCH BAD SERVICE? THEY CONTINUE TO CHARGE FOR SERVICES THEY DO NOT OFFER.

Helpful (0)

Replies (1)

Telkom's replyOfficial

31 Jul 2015, 12:31

Hello Rose Cape Town,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM130259

Regards
Luleka
Telkom Social Media Team

Telkom's reply31 Jul 2015, 12:31

Official