KG
KAREN G
1 reviews | Active since May 2017
05 Jun 2021, 13:11
TELKOM - NO SERVICE - KEEPS DEDUCTING AFTER CANCELLATION
I HAVE CANCELLED MY INTERNEET ACCOUNT AT TELKOM ON 31 MARCH 2021 AS THEY SAID I SHOULD TELEPHONICALLY. THEY CANCELLED IT FROM 1 APRIL 2021 BUT ARE BILLING ME FOR APRIL AND I DID NOT USE THEIR INTERNET FROM 1 APRIL 2021. I PHONED NUMEROUS TIMES THE CALL CENTRE AND NO ONE CAN HELP. I HAVE SENT EMAILS NUMEROUSLY AND STILL NO ONE IS HELPING ME. TELKOM IS PATHETIC. THIS HAS GONE ON NOW FOR 3 MONTHS THAT I HAD TO REVERSE THE DEBITORDER AT MY COST AND NOW I GET AN ACCOUNT THAT THEY ADD A REJECTION FEE OF R202.70. HOW DARE YOU. GO AND LISTEN TO ALL THE CALLS AND READ YOUR EMAILS. EVEN THE SUPERVISOR WAS SUPPOSE TO PHONE ME AND STILL NOTHING. DO NOT EVER USE TELKOM, I WILL NOT!!! KAREN LA GRANGE ***
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