Telkom No service improvement

App**** for an upgrade since last week Wednesday, Midrand advised I must wait for stock which did not arrive. I then took the application to Centurion, I then left due to stand still ques. I then came back Sunday I was then helped, but I was informed my application had to go to back office. They then advised they will call me back when its gets processed. I haven't received feedback since then, I cannot get to their land line no answer(Centurion). I called the Telkom national call centre which took them 30 minutes to pick up the call. They also couldn't help as they advised I need to physically go to the store, as their system is decentralised!! \really"<br> <br> Seems Telkom services are still inefficient. Stuck in their old ways of customer service...."""