SI
Shehnaz I

1 reviews | Active since Feb 2015

17 Jun 2016, 11:54

Telkom - no service for almost a week - pathetic!

<p>I have no service on my Telkom line since 13 June........I logged a fault via SMS to 30591 on the 13 June at 9h10am - ref 148CRZ130616........I sent them an email on the 14 June.....my husband called them on the 15 June and was told they are still testing the line.......today the 17June, still no service, have not had anyone from Telkom come thru.....this is such unprofessional and pathetic service - 5 days and my query not resolved - very disappointing service from Telkom......please help!</p>

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Replies (1)
Telkom
Telkom's reply17 Jun 2016, 12:25
Official

Hi Sheh****9

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided

We do apologize for any inconvenience we have cause to you.

Your reference number is: AI **********

Regards

Luleka

Telkom Social Media Team