TELKOM : NO SERVICE DELIVERY AT ALL!!!

Wifi line ***) was reported on 2015-06-27. Went several times to Telkom @ Cresta to enquire progress. They send several emails, we were told that we should be patient they having challenges with their contractors n they will not be able to attend to it 4 the rest of July. We accepted and waited. In Aug we start calling the call centre. Eventually some came on 2015-08-22. It worked 4 2 days n was reported on 2015-08-24. Nobody attended. On 2015-08-28 we followed up n was given an escalation number AGAIN. Date for repair was 2015-09-06. Told them it's on a Sunday. I was ensured that it will definitely be attended to by then. On the said date we called and was told by a very rude supervisor Chris Govendor that it's an estimated date and I was not informed of that prior. My wife have been calling the call centre on a daily basis to no avail. Now they say that they have a back log and can't tell me when will it b attended to. There is no technician available and they can't tell me when they will attend to my wifi. My daughter is a matriculant and have alot of research to do. My son in grade 11. Telkom seem to care less to assist it's paying clients. The system are useless!!!