Telkom - No service delivery

I initially reported a bad ADSL line in 2013 around August. <br> A technician was sent to my house and asked me to report that the line is old and will need replacement.<br> This I reported to Telkom. No line replacement was done to my knowledge.<br> There after I have reported the problem almost monthly.<br> Most times the logged call was cleared without even seeing a technician- and the line remained the same. Useless and paid for every month. <br> I have been paying for a faulty line since August 2013 and I think that I have had enough of Telkom now.<br> This is almost 20 months of trying to get a unstable line repaired. <br> I have had it.