Telkom - No service - Cancelled - Yet debiting my account #telkom*****s #telkom*******

Gave notice as I do not have LTE in my area on August the 7th. Was told within 21 days it will be cancelled. Telkom sent their technician to measure the signal and he reported that the signal strength and speed was insufficient on the 13th of September.

I have called numerouse times having been told I would receive an answer by the end of the day.

My dispute is still open ********** 0, yet on their system they claim it is closed and the contract will run the remainder of the term although they can see I have not used it in over a month. They also claim they cannot see the report from the technician.

The last time Carlos Johnnywelcome said he would raise it again but still nothing. This is theft and against our consumer act which I will also now contact. I have warned the past 3 service agents I will go public and they did nothing except promise to comeback and it is now approaching another three weeks without their response or Telkom action.