TELKOM: NO SERVICE AT ALL!!!!

On the of May I app**** for a Telkom Line and internet. On the 6th of June 17 Telkom phoned me and smses me that a technician will be coming to our home on the 12th of June to do the installation of the line and internet. The technician got there in the morning and said that there is a problem with the lines in the area and that it needs to be sorted out first, but that it will only take a few days and he will then return to install the line and internet. After the technician left, I did not hear from Telkom again with regards to my installation! No phone call no sms nothing. I then phoned them about 5 times between the 12th of June and middle of August and every time I phoned no one could give a an explanation as to when my line will be installed. All I got told is that the problem has been escalated and someone will phone me. Well no one ever contacted me. On the 23rd of August I phoned Telkom once again to find out what was going on, they then said that they will send a technician to our house on Monday the 28th of August 2017 and I received a sms confirming this, well NO ONE PITCHED UP??? After I had to take off work to insure that someone is at the house to open for the technician/. 4 months have now passed since I first app**** for my Telkom line and I have not heard anything from Telkom as to why they have not installed my line and internet, this is truly ridiculous and such poor service! I give up!!!!