Telkom - No Service.

I received an sms from Telkom on Tuesday 26 May to say they were working on General faults in the area. 10 minutes later my perfectly functioning ?ine (adsl and telephone) went dead. 6 days later and I still have no response from Telkom despite numerous calls to the call center, promises to phone me back and sms stating that a technician has been assigned. I work from home and am losing revenue but get no service for which I am paying. Among others have spoken to LJ, lela and darryl in the call center. Ref 100crk280515 and 86257