JT
Johleen T
1 reviews | Active since May 2015
08 May 2015, 10:18
TELKOM- NO SERVICE
Our Telkom line was ****** 3 weeks ago, TODAY BEING 8 MAY 2015- a fault complain was sent through and until this day we have only recieved automated responses and empty promises! Numerous phone calls have been made, waiting for HOURS on the line, trips have been made to a Telkom dealership- all in dismay! Telkom should not have a customer service line as there is NO service!<br> <br> We are losing money by the minute and are now not able to give our trusted clients the service which we have promised them.<br>
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
08 May 2015, 10:48Hello Johleen Taljaard,
We understand why you wanted to bring this matter to our attention.
Please be assured that a follow up has been done on 72CWK230415 and we will update you with feedback as soon as we are provided with one.
We apologize for the inconveninece cuased.
Your reference number is SM109405.
Regards
Basani Baloyi
Telkom Social Media Team
***
We understand why you wanted to bring this matter to our attention.
Please be assured that a follow up has been done on 72CWK230415 and we will update you with feedback as soon as we are provided with one.
We apologize for the inconveninece cuased.
Your reference number is SM109405.
Regards
Basani Baloyi
Telkom Social Media Team
***
Telkom's reply08 May 2015, 10:48
Official
Hello Johleen Taljaard,
We understand why you wanted to bring this matter to our attention.
Please be assured that a follow up has been done on 72CWK230415 and we will update you with feedback as soon as we are provided with one.
We apologize for the inconveninece cuased.
Your reference number is SM109405.
Regards
Basani Baloyi
Telkom Social Media Team
***
We understand why you wanted to bring this matter to our attention.
Please be assured that a follow up has been done on 72CWK230415 and we will update you with feedback as soon as we are provided with one.
We apologize for the inconveninece cuased.
Your reference number is SM109405.
Regards
Basani Baloyi
Telkom Social Media Team
***
