WK
WENDY K

1 reviews | Active since Sept 2014

18 Apr 2017, 08:26

TELKOM NO SERVICE

<p>On 8 March 2017 I went in to Telkom in Pietermaritzburg and, after waiting in the queue for 30 minutes, I requested that they place my landline ********** in the holding pool as I want to switch to Mweb for my Internet provider. I was told to wait for 48 hours and the request would be complete.</p> <p>On 6 April 2017, I again went into Telkom in Pietermaritzburg to find out what the status was as the line had not been placed in the holding pool. This time I spent 1.30 hours with Telkom. Now today, the 17th April 2017 nothing has been done. They said that they would send me either an email or text with confirmation that the line had been placed in the holding pool.</p> <p> </p>

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Replies (2)
WK
WENDY K's update21 Apr 2017, 08:00
Reviewer Update

This is not good enough. I still have not received any service from Telkom!

WK
WENDY K's update27 Apr 2017, 08:58
Reviewer Update

On the 18th April I posted the above review about Telkom and bad service. This is the first time that Hello Peter has not been effective. To date (27th April) I have still not had my query sorted out. Is there anything else that you can do for me please?

Many thanks

Wendy