ML
Michelle L
1 reviews | Active since Apr 2016
17 Apr 2016, 22:38
Telkom no service
We have a 4mg adsl line managed by Centrepos but from day 1 have only had a 1mg line. Once reported to Centrepos they got Telkom to investigate. A technician arrived, checked everything and said he just needs to reset the line. We now have NO internet for the last 3 wks and Centrepos is getting no answers from Telkom in this regard but I still have to pay Telkom AND Centrepos for a service that was never properly installed and delivered AND that is now non existant!!!! This is UNNACCEPTABLE!!!
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Telkom's replyOfficial
17 Apr 2016, 23:39Hello jomicor,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM224571
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM224571
Regards
Telkom Social Media Team
Telkom's reply17 Apr 2016, 23:39
Official
Hello jomicor,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM224571
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM224571
Regards
Telkom Social Media Team