RL
Reinette L
1 reviews | Active since Jan 2016
18 Feb 2016, 15:34
TELKOM - NO SERVICE
I have reported a fault online on Monday the 8th February 2016. The phone line is still not working because as you can see below this fault has not even been escalated to a technician as yet. Are there still people working at Telkom? There is just no reply on the telephonic fault reporting lines?<br> <br> Following message sent to ***000: Dear Customer, Fault 169CRK080216 has been created for Service ID ***483 Telkom will endeavor to resolve the problem ASAP. Please do not reply to this SMS Mon Feb 08 08:45:20 SAST 2016 <br> <br> Can I please be contacted with regards to this fault or better yet, can it please be fixed??
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Telkom's replyOfficial
18 Feb 2016, 15:45Hello Reinettevl,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM202414
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM202414
Luleka
Telkom Social Media Team
Telkom's reply18 Feb 2016, 15:45
Official
Hello Reinettevl,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM202414
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM202414
Luleka
Telkom Social Media Team