Telkom - No Service

My Telkom line is dead, I am unable to get through to the Telkom call centre, which I suspect is a front as calls are simply dropped after a while. <br> <br> I have no service, and filled out out the error form online but have had no feedback.<br> <br> It is impossible to get hold of anyone to assist, yet Telkom has already sent my month's bill.<br> <br> Disgruntled Customer!!!