Telkom No Service

I was planning to get adsl for my home. Completed all the paperwork and only the installation was left. First off, the informed the Friday to say they are coming the Monday. Which was not even a business day notice, so I declined as I needed to take off work. On Monday the technician phone me to come and install after I rejected the date. He told me to just contact my branch and inform them of a new day suitable. I did so and requested a new date. Closer to the installation date I still have not heard or gotten any confirmation. So I went back to the branch and they said only the technicians can assist me and there is no way to contact them. I phoned customer care, spoke to a lady who informationed as per my new date and the system and she said she can give me an earlier date and I accepted. Did not get any confirmation but it was mentioned to me that they will come as per the conversation on the phone. I waited the whole day, and no show. I have to arrange leave from work and for them just not to pitch up is very very inconvenient and unprofessional!