TELKOM NO SERVICE

TELKOM I am trying to give notice of fixed line cancellation. I have to give 30 days notice but it will take more than 30 days to be able to get through to telkom. I have been online it does not work. I have phoned and they direct me to the OLD PORTAL which does not work. There is no cancellation facility. Their email mail box is always full and their fax machine out of paper. They say I should send the request to a Telkom store, I asked how do I send, they say I must visit a store. Johan ********** 675