LG
Lorraine G
1 reviews | Active since Feb 2013
16 Feb 2015, 16:42
Telkom no service!
My two home telephone lines plus ADSL line not working for a week. I have escalated this 3 times as I am a doctor and patients cannot get hold of me.<br> Telkom send me an SMS daily to say the one line is fixed and that the technician has restored it but no one has been to my home and lines still down.
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Telkom's replyOfficial
17 Feb 2015, 09:06Hello lol25,
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to the Technical Team and feedback will follow.
Your Social Media reference is SM89707.
Apologies for any inconvenience caused.
Have a Great Day!
Regards,
Joshua Mnisi
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to the Technical Team and feedback will follow.
Your Social Media reference is SM89707.
Apologies for any inconvenience caused.
Have a Great Day!
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply17 Feb 2015, 09:06
Official
Hello lol25,
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to the Technical Team and feedback will follow.
Your Social Media reference is SM89707.
Apologies for any inconvenience caused.
Have a Great Day!
Regards,
Joshua Mnisi
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to the Technical Team and feedback will follow.
Your Social Media reference is SM89707.
Apologies for any inconvenience caused.
Have a Great Day!
Regards,
Joshua Mnisi
Telkom Social Media Team