Telkom-no service

After 4 and a half months my bill was sorted out eventually. I spent hours and hours holding on to the 10210 line and I must say, your consultants and system are useless!! The last time, I was told that I still owe R795 as pro-rata. Eventually this was sorted out by Telkom Vaal Mall and my account was sorted out. AFTER 4 AND A HALF MONTHS!!! No one at Greenstone mall or Festival mall even tried to help me. All they told me was phone 10210. Eventually Telkom accounts realised that I do not owe Telkom one sent. Now, out of the 4 and a half months I only had Internet for less than 2 months. Thus I could not even use the data that I paid for as Telkom just suspended my Internet although it was Telkom's mistake. So, I paid R2000.00 for something I could not use half the time! How are you, TELKOM going to correct this?