EL
Erik L

1 reviews | Active since Nov 2015

10 Nov 2015, 12:42

Telkom no Service

We are waiting for close to tree weeks now for our land line to be fixed,<br> <br> The excuses is always that they testing the line, or they do not have equipment to test the line.<br> <br> In the meantime we pay for the monthly service that we do not get. <br> <br> The operators are trained to keep the customer happy by telling any story to them and it looks like they do not even have record of our previous calls.<br> <br> Telkom is really the worst service provider ever, <br> <br> I just hope that we shall get other fixed line operators soon as it is totally unacceptable to wait weeks to get a line fixed.<br> <br> Hope who shall get credit for the time we could not use our phone<br> <br> <br> <br> <br> <br>

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Replies (1)
Telkom
Telkom's reply11 Nov 2015, 18:16
Official
Hello Erik123,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166780.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
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