PL
PHILIP L
1 reviews | Active since Jul 2011
05 Feb 2015, 21:17
TELKOM - NO SERVICE
It has been six months and TELKOM cannot sort out the slow or sometimes no or intermittent service. I pay for a 10mb uncapped line, and on most days barely reach 3mb speeds. This is a joke. The exchange in the Bartlett Boksburg area is pathetic.. I submit a fault everyday with a return response... \ your service has been repaired. I have never ever in 44 years of my life seen such a FAILED company... FIX THE PROBLEM.. We pay for the service so MAKE IT WORK. Pathetic
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Replies (1)Telkom's replyOfficial
09 Feb 2015, 10:06Hello pilotos7,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM86860.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM86860.
Regards,
William Letwaba
Social Media Team
Telkom's reply09 Feb 2015, 10:06
Official
Hello pilotos7,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM86860.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM86860.
Regards,
William Letwaba
Social Media Team
