Telkom no response to landline outage

<p>Can Hellopeter help me? Telkom landline ********** 033 is dead since 20 February 2018. I reported the dead line in Sharon Park, Nigel, on 20 February and received reference: ********** 6. I've contacted Telkom 5 times after this, the last 2 times talking to them on Telkom website. The only response is that the technicians are aware of the problem and it has not been resolved yet. Nobody can tell when the line will be fixed. I seriously need this phone line to work since I'm doing business on the line. My cellphone account is running into thousands of rands. My ADSL line was struck out by lightning in December 2016. After 11 months Telkom did not fix the line and I had to cancel the service in order to get my money paid back for all the months of no service. I had to buy a router from Cell C in order to connect to the internet. Telkom just don't care. The only response ever from them, was when I contacted hellopeter. Can you please assist? Thank you Sandra Terblanch&eacute; Tel ********** 033 (Out of order) Cell ********** 667 ********** **********</p>