TELKOM NO RESPONSE - SELLING LIES AND FALSE ADVERSTISING

Item: Telkom
Rating: 1
Author: LANDIA E

Right, me again with Telkom and their **** customer support.

I've app**** for the 200GB upgrade. you would think that they would be happy that a client is willing to spend extra money with them, but no.

All of my paperwork was submitted 3 weeks ago. their systems was down for 3 days, understandable. They still haven't attended to my query, none of it, not even a one call, nothing.

I have been working with an agent called Ken - and it seems like no help either.

I swear, what the hell do we need to do in order to get ****** service. if this continues, I will have my contract ended.

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Replies (1)

LANDIA E's updateReviewer Update

22 Aug 2018, 16:23

Hi, I still haven't received any contact from Telkom regarding this issue. When will it be solved, upgrade happen and Telkom answer their phones or when their systems will be online. Feedback please. Really tired of asking please, because nothing has worked. nothing. Prove you are the company worthy to deal with after referring 4-5 people... Regards, Landia

LANDIA E's update22 Aug 2018, 16:23

Reviewer Update