Telkom no response 2 months!!!!!

Item: Telkom
Rating: 2
Author: Annelize H

Ref 399CRK020715 - As can be seen by ref no I've had a problem on my line for 2 MONTHS. Intermittently on and off - NOW ONE WEEK WITH NO LINE. I've spend hours on the phone with your call centre consultants with no joy! Al they can say is \your fault is in hand with our technical repair division". WHICH HAND!! Please help!"""

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Replies (1)

Telkom's replyOfficial

01 Oct 2015, 18:26

Hello HenwoodHouse,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM151428.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team

Telkom's reply01 Oct 2015, 18:26

Official