Telkom No response

My land line is dead since Wednesday afternoon 18 February 2015. On 18 February I tried customer service but was on the line for about 12 minutes when I decided to report per sms. The return message said it has already been reported. Maybe that was for the ADSL line which cut out the internet.<br> I tried to report via internet, but the same message: I cannot report the problem. It has already been reported. <br> This morning 20 February I tried customer service. Me and my domestic worker were on the line in total for 45 minutes, but no answer.<br> I decide to go to Springs Telkom office in the Avenues. There sat a guy who looked at the screen and asked my telephone number and surname. According to him the cable has been ****** again. <br> Technicians will be sent out.<br> All my friends in Sharon Park do not have a problem with their landlines. It is only MY phone which is dead. <br> Therefore the cable has not been ******. <br> Before the phone went dead on Wednesday I asked Telkom to look at the ADSL line because whenever I speak on the line, the internet is interrupted. After the internet disruption, the line cuts out.<br> I urgently need the phone line, but the non existant response from Telkom is shocking