PA
Peet A
1 reviews | Active since Jul 2012
28 Mar 2016, 08:58
Telkom : No respect for a Customer via HelloPete
Your reference SM213250<br> I sent you queries regarding my email account on 15 March and 21 March 2016, and all that you are doing is responding back to me that \the matter is receiving attention and that the billing team will get back to me soon.\"<br> This poor service from Telkom cannot be tolerated, you cannot treat your customers in this way.<br> All I need from Telkom is to provide feedback at to what has happened to my R 1000.00 and an updated status of my email account.<br> If you do not give me feedback by 12:00pm on 30 March 2016 I will open a case , due to you and your call centre being unwilling to help me.<br> <br> Please treat this query as very, very urgent "
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Telkom's replyOfficial
28 Mar 2016, 09:08Hello CCo003,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM213250
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM213250
Regards
Luleka
Telkom Social Media Team
Telkom's reply28 Mar 2016, 09:08
Official
Hello CCo003,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM213250
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM213250
Regards
Luleka
Telkom Social Media Team