Telkom - NO REFUND on wrongly debited account

No Refunds. If i could give let than one star i would. I have closed and settled my account in January 2026, And still there has been debit orders going off my account after i have already paid for additional fees. I have phoned in twice a week looking for updates and all they tell me is that my case is open and they are looking it to it. I am not getting any proper feedback and when asked to speak to a manager they simply tell me that they will give me a call back. Which never happens. Empty promises. At this point i am so fed up with the poor service received.