Telkom - No internet, no income!!

<p>I reported a fault on my line on the 2nd of November. Today being the 13th, i am still without internet and a telephone line. Apparently the tech is working at the exchange... 11 days working at the exchange and still NO SERVICE!!!!!!!!!!!! </p> <p> </p> <p>I phone Telkom 2 - 3 time a day and still NO SERVICE!!</p> <p> </p> <p>I work from home and for 11 days, i have no income... Because i dont have internet!! Who will be held liable for this? Who must pay Telkom month end when there is no income?? </p> <p> </p> <p>Ref nr : 897CRK021116</p> <p> </p> <p>PLEASE URGENTLY GET A TECH OUT TO MY HOUSE AND GET MY LINE FIXED!!!!!!</p> <p> </p> <p>THIS IS UNEXCEPTABLE!!!! </p>