GE
George E

1 reviews | Active since Aug 2013

21 Oct 2015, 08:07

Telkom no idea what the y doing!

Agin this is now my 3rd or maybe even 4th complaint on HelloPeter and nothing helps... Telkom is not bothered!!!<br> <br> 1. My LTE contract was cancelled and Telkom handed me over for a contract that was cancelled.... complaint after complaint and nothing back from Telkom....<br> <br> 2. I have been trying to re activate my account on my ADSL and after more than a month more than 10 phone calls and emails as well as 3 HelloPeter complaints... NOTHING!<br> The ADSL line is connected and need to be re activated....<br> EVERY TIME WE LOG A CALL OR COMPLAINT .... IT WILL BE SORTED SIR.... AND THEN 3 OR 4 DAYS LATER.... GET A RIDICULOUS SMS STATING ADSL IS NOT SUPPORTED IN THE AREA!!!!! HOW DID I HAVE ADSL 3 MONTHS AGO AT THE SAME HOUSE..... EXPLAIN?????<br> <br> <br> Sad part no one will phone nor get back to me after this report, and once again nothing will happen!!!<br> <br> Telkom in my opinion.... YOU SUCK!

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Replies (1)
Telkom
Telkom's reply21 Oct 2015, 08:30
Official
Hello GeorgeGFE,

We sincerely apologize for the delay.

Please be advised that your query is still under investigation and we will contact you with feedback.
Regards,
Ntokozo
Telkom Social Media Team
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