Telkom - No Help at all

Received an email stating "order confirmation" , twice, 2 different orders, then a while late 2 x emails station "Installation completed", with the following message: "Please note that your Telkom service number ********** 27 is ready for use. This service will be billed pro-rata from 12/06/2018. Your order reference number is 333 163 223A." With the same message with the second email just difference service and reference numbers.

When Phoning 10213, after ±30min, told to phone ***** department. When phoning them, after ±15min, refereed to contact accounts/billing on ***. They could also not help and said I most phone 10213, sales, which is where I started.

So no help from Telkom as to what has happened on my account.

Will try again and lay a ***** charge but Telkom is so useless, this might not even help.

So I will also then try my nearest branch, But ±1.5hrs of wasted time with no answer how to solve the problem from Telkom.