TV
Theresa V

1 reviews | Active since Jun 2017

17 Jun 2017, 10:40

Telkom No Good

<p>Well ive been reporting my house number ********** 437 and work number ********** 549 for our adsl. My home cant do any online streaming any more. My work speed of line have dropped from a 10mg line to a 4mg line. Telkoms own technician told me that there is a massive problem that will take months to sort out at the meredale exchange. I am so ****ed of as everytime i phone they say we need to test the line and they do it. Mam the line is fine and if this happens again please phone us again. 10 minutes later its like that again. Why doesnt telkom tell us whats going on? We are paying adsl uncapped just to browse on google because that is all we can do. An episode of a program that is 40 minutes takes you two and a half hours to watch. YOU MUST KNOW ITS BAD WHEN TELKOMS OWN TECHNICIANS TELL YOU THEY WONT RECOMEND YOU TO HAVE ADSL WITH TELKOM. Yet they quick to inform you they need to charge if they come out for nothing. Wake up telkom we wont be complaining if there is no reason to complain!!!!!!! </p>

0
Replies (3)
Telkom
Telkom's reply19 Jun 2017, 08:24
Official

Hello theresa-cranko

Please note that Hello Peter has blocked out the telephone numbers provided.

Please respond to our email correspondence with the affected telephone number and a copy of your latest speed test results for us to assist further.

Regards

Noleen

Telkom Social Media Team.

Best regards,

TV
Theresa V's update20 Jun 2017, 00:18
Reviewer Update

********** 437

My number ********** 811 or ********** 548 from 7 to 7

PING
15 ms
DOWNLOAD
2.76 Mbps
UPLOAD
0.39 Mbps

Telkom
Telkom's reply16 Jul 2017, 10:35
Official

Good Day

I have made some port adjustments for you to improve the service performance

Please reboot test & advise

Regards

Jawaad

HelloPeter Team

Best regards,