TELKOM NO FEEDBACK / RESOLUTION on Disputes

After logging alot of disputes and complaining on Hellopeter x3 times without feedback or a Resolution, I have decided to cancel my LTE on 11/07/2018, I gave more than 1 month notice, for 31 August 2018. Dispute reference: ********** 2 - This dispute shows cancelled by telkom online, and my LTE is still active, NO ONE CONTACTED ME, how is this cancelled after I specifically said I do not want this service anymore. I have also logged numerous Billing disputes on 11/07/2018, references: ********** 8 / ********** 6 / ********** 0 / ********** 6 without any feedback or resolution. HOW DO I NOT HAVE FEEDBACK ALMOST 2 MONTHS LATER!!???

Telkom, please assist urgently, I do not want your poor service or product.