Telkom no feedback and taking my money. Consumer Act Next
<p>I have opened several complaints with telkom regarding the same issue, every time they close the matter without contacting me.</p> <p> </p> <p>I took out a contract from Telkom in Forest Hill City, Centurion.</p> <p>I have all the necesarry documentation to support my complaint.</p> <p> </p> <p>They charged me R700 for a phone for 2 days instead of prorata the phone for those two days.</p> <p>Telkom always passing the bucket and there they go with my money in their wrong doings.</p> <p> </p> <p>The consultant at Forest Hill told me to open a complaint with Hallo Peter as this is the only way I will be able to resolve this matter.</p> <p> </p> <p>Hopefuly I'll receive my refund sooner than never.</p> <p>Utterly disgusted at Telkom's bad service and dont give a flying dragon attitude.</p>
Hi francois-ohsiek
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction Ref: SM238156
Regards
keagan
Telkom Social Media Team
Hi francois-ohsiek
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction Ref: SM238156
Regards
keagan
Telkom Social Media Team
It's been a week since they have received my message and no contact has been made after confirmation of receipt.
Totally disgusted with Telkom, I urge people not to deal with them as they dont care.
I have 5 telkom lines (3 voice, 1 3g and 1 LTE) i would rather go else where where i am not being cheated and where I will be cared for.
Telkom gets a 0/10 in my books
It's been a week since they have received my message and no contact has been made after confirmation of receipt.
Totally disgusted with Telkom, I urge people not to deal with them as they dont care.
I have 5 telkom lines (3 voice, 1 3g and 1 LTE) i would rather go else where where i am not being cheated and where I will be cared for.
Telkom gets a 0/10 in my books
Good morning francois-ohsiek.
Sorry for the delay and inconvenience caused. We'll escalate this query and our consultants will be in touch.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Good morning francois-ohsiek.
Sorry for the delay and inconvenience caused. We'll escalate this query and our consultants will be in touch.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.